Personal Account Support

Also referred to as RTN, routing transit number, ABA, or bank routing number, your routing number is a nine-digit numeric code printed on the bottom of checks. The routing number for Bremer Bank is 096010415.

To locate your routing number for checking, savings, and money market accounts, look at the numbers along the bottom edge of your check.

• Personal accounts: The routing number is the first set of nine-digit numbers.

• Business accounts: The routing number is the second set of nine-digit numbers.

Subject to certain conditions, single and joint accounts are separately insured, and revocable trusts generally provide $250,000 of coverage per beneficiary. Additionally, all bank depositors can have insurance coverage in excess of the basic limits of $250,000 per institution, with an additional $250,000 per institution for IRAs.

Bremer Bank offers several options to expand your FDIC Insurance coverage. Speak with your banker for more information.

Often, your employer will have a required form for you to complete in order to set up payroll direct deposit. Ask your employer for this form.

You can find your account number printed on the bottom of your checks:

• Personal accounts: The account number is the second set of numbers, following the routing number.

• Business accounts: The account number is the first set of numbers.

Contact your local branch or call 800-908-2265. A driver's license or other documentation may be required.

Contact Cardmember Services immediately at 800-908-2265.

The easiest, fastest way to order more checks is through online banking. Go to bremer.com to access Online Banking for your personal accounts. Once logged in, go to the Customer Service menu and select Order Checks.

You may also order checks by phone at 800-908-2265, in person at any Bremer Bank branch or by mail by completing the check reorder form provided in your last box of checks.

You can have your loan payments automatically deducted from your checking or savings account at no cost to you. Download our enrollment form to authorize automatic payments on your loans. After you have completed and signed the form, submit it to us:

• In person. At any Bremer Bank location

• By mail. Send it to Bremer Service Center, MN-001-23FO, PO Box 1000, Lake Elmo, MN 55042

• By fax. Fax it to 651-734-4214

At Bremer Bank, we provide you with the tools to help you meet your financial goals. That starts with this downloadable Personal Banking Switch Kit, which includes:

• A direct deposit transfer form to redirect your automatic deposits to your new Bremer account.

• An automatic payment change form to transfer your automatic payments to come from your new Bremer account.

• An account closing form that you can provide to your former bank when you’re ready to close your account.

The document includes other helpful tips and information to make your account transition smooth and seamless.

An overdraft takes place on an account when an item is presented for payment and the account does not have sufficient funds to pay the item in full. For more information, download our guide, "What You Need to Know about Overdrafts and Overdraft Fees."

You will be asked to provide personal and account information to complete your application. Once successfully enrolled, you will have immediate access to our digital banking tools.

• To enroll using our web application, click here to begin.

• To enroll using our mobile banking application, download Bremer Bank Mobile from your app store, then click the link to “Enroll in Online Banking.”

To protect your account, you may be prompted for an extra level of security. There are multiple factors that may prompt this. For instance, if your system does not allow cookies or if this is the first time logging in from this device, you will be asked for the security code.

To get the most out of digital banking, we suggest following these three steps after your first login:

1. Sign up for online statements. To receive all statements, notices and tax documents electronically, move the slider to “Yes” for all documents on all accounts and click “Apply Changes.”

2. Enroll in Bill Pay. Click on “Bill Pay,” click “Enroll Now” and then choose at least one account to use for Bill Pay. You can enter and save your commonly paid bills for future access, making your payment process easier than ever.

3. Add Mobile Banking. Download our free mobile app from the App Store or Google Play, then log in. You’ll be able to check balances, pay bills and more, all from your smartphone.

Access the Bill Pay menu, then select “Add a new payee” to store your payee information and make it easier to pay any bill, any time.

Navigate to “Communications,” then “Manage Alerts.” Choose the account and select from a variety of account and security notifications. Alerts can be sent by text or email.

Under the “Documents and Statements” menu, you can view account statements, notices and tax documents.

Electronic delivery must be enabled. Go to “Delivery Settings” to make your selections. You can elect to receive all statements, notices and tax documents electronically. Move the sliders to “Yes” to enable the paperless delivery option for all documents on all accounts. Click “Apply Changes” to finalize.

You will receive an email when your regular account statement is ready to view. It can be found by going to “Documents and Statements.”

Under the “Move Money” menu, select “Transfers” and then choose the “External Accounts” tab. Follow the on-screen prompts to establish your external account(s) for transfers. You will need to validate each external account before transfers can be made.

Only account owners can make external transfers. To make an external transfer, the external account must be established first.

For additional help, use the “Questions? We can help.” box in the bottom-right corner of each page. FAQs related to the page you’re on will be displayed. In addition, you can also use the live chat function to talk with a local Bremer team member.

In most cases, this message is the result of entering an incorrect user ID.

• If you know your user ID and password, start over and enter your digital banking credentials.

• If you do not know your user ID or password, or your account is locked, select the “Trouble logging in” link and follow the prompts.

• If you continue to get this error message, call Bremer Customer Support at 800-908-2265.

If you are being prompted to use a one-time security code, but the system does not recognize or provide your phone number, call 800-908-2265 for further assistance.

To avoid this issue in the future, you will need to update your phone number(s) on record with us. After you have logged in, go to “More,” “Settings and Security” and then “Contact information.”

Look in the lower-left or upper-right corner of your browser to see if a pop-up blocker has activated.

Change your browser settings or options to always allow pop-ups from this website. Some newer browsers may need to have compatibility mode enabled. Look for your browser’s Tools or Options menu and select Compatibility View.

In order to view an account in digital banking, you must be an account owner.

• If you are an authorized signer or power of attorney on the account: The account will not display in digital banking. Instead, you may access the account in branches or by contacting Bremer Customer Support at

  800-908-2265.

• If you are a trustee, guardian, personal rep, rep payee, VA fiduciary, custodian or conservator on the account: Please talk with a personal banker at the Bremer Bank location near you to validate the account’s signature card. The personal banker can also help process a request to add online banking access to the account(s) in question. Until this is complete, you may continue to access the account in branches, through ATM or debit card transactions, or by contacting Bremer Customer Support at

  800-908-2265.

• If you are an account owner, but still cannot view the account, please contact a personal banker or call Bremer Customer Support at

  800-908-2265 for further assistance.

Our personal Online Banking solution is not designed to support business accounts.

If you wish to access both your personal and business accounts through one online banking session, we encourage you to enroll in our Business Online Banking solution.

Bremer Bank occasionally advertises our own products and services just after login. If you see third-party ads during your session, you may wish to install a pop-up blocker and refer to your security software. If the issue persists, you may wish to consult a computer expert for assistance.

First, complete a data file backup and a final transaction download, if possible. This is a precautionary step to ensure your data is as up to date as possible. Then, reset the connection to your bank by following these steps.